Negotiation Skills and Techniques
Course overview
In the modern world, the ability to negotiate successfully, in facing those challenges both internally and externally, is a key business and management skill. All directors can become effective negotiators by recognising how best to deploy their skills at each stage of negotiation.
This highly engaging course will enable you to understand and apply a set of processes, styles, and tactics to achieve successful outcomes and develop productive business relationships that will save you time, money, and even your reputation.
This course is aimed at senior managers and above, or those about to be involved in negotiations in the workplace.
Gain tailored support from our experienced industry coaches and develop skills across leadership, communication, confidence, empathy, and self-awareness.
Features and objectives
Some Principles of Ethical Negotiations
Push-Pull Model of Influencing
Stages of a Successful Negotiation
- Preparation
- Establishing the climate
- Exploring Needs
- Bidding
- Problem Solving
- Clinching
Creating solutions and problem solving
Skills Building
- Live business negotiation
Review of live negotiation
- Individual and group feedback
Course leader
Gerard Hargreaves
Gerard is an international business coach and course leader, working with individuals and groups to help improve effectiveness and performance. For 11 years he worked with an international consultancy firm, specialising in helping organisations identify training needs – but then became Head of Director Development, at the Institute of Directors. Gerard’s range of clients is broad, and he even has the time to broadcast for BBC and radio. He is a member of CIPD, IoD, and a Fellow of the Royal Society of Arts.